Daily cockpit
Know who is in the hotel today
One operational memory across the three properties: who is here, what matters for them, and who needs to act.
Guests in-house
4
Across 3 properties
Open alerts
4
Requiring action today
Repeat guests
3
Recognized cross-property
Nguyen Thi LanVIP
Mia Nha Trang · Villa 07 · 3 Aug — 8 Aug
Shellfish allergyAnniversary 6 AugLate check-out preferred
6 stays · Vietnamese / English · Leisure — repeat
Mark Hollis
Mia Saigon · 0412 · 5 Aug — 7 Aug
Late arrival 23:40High floor, river view
2 stays · English · Corporate
Sato Family
Mia Quy Nhon · Beach Suite 12 · 2 Aug — 9 Aug
Kids 4 & 7 — cot neededPrivate dinner interest
1 stay · Japanese · Family — leisure
Claire Dupont
Mia Nha Trang · Condo 214 · 31 Jul — 5 Aug
AC issue — unresolvedVegetarian
3 stays · French · Leisure
Every department starts the day with the same guest context.